Compass Documentation¶
Welcome to the Compass platform documentation. Compass is a truth first analysis platform that evaluates every customer interaction, providing objective quality scores, actionable coaching and real-time assistance.
Get Started¶
- What is Compass — understand what Compass does
- Quick Start Guide — get up and running
- Key Concepts — learn the fundamentals
Explore¶
- Compass Score — how scoring works
- Signals & Insights — behavioral intelligence
- Coaching & Feedback — automated coaching
- Analytics — ask questions, get answers
- API Reference — build on Compass
For Developers¶
- MCP Server — connect AI tools like Claude Desktop and Cursor to your Compass data via the Model Context Protocol
- API Reference — REST endpoints and webhooks