Audio Upload

Compass supports multiple methods for ingesting interaction data.

SFTP Upload

Upload audio files via SFTP for batch processing. Files are automatically transcribed and evaluated.

S3 Integration

Connect an S3 bucket for automated file ingestion. New files are picked up and processed automatically.

Supported Formats

• Audio: WAV, MP3, M4A, FLAC, OGG
• Transcripts: JSON, TXT (provider-specific formats)