Transcription

Compass transcribes audio interactions using industry-leading speech-to-text services.

Supported Providers

• AssemblyAI — high-accuracy transcription with speaker diarization
• Deepgram — real-time and batch transcription

Features

• Speaker diarization (identifying who said what)
• Punctuation and formatting
• Multiple language support

Bring Your Own Transcript

Already have transcripts? Compass can ingest pre-transcribed interactions directly, skipping the transcription step.