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Asking Questions in Chat

Compass Chat lets you ask questions about your data in plain English and get immediate answers with visualizations.

Examples

  • "What's our average Compass Score this week?"
  • "Show me the top 5 agents by score for the last 30 days"
  • "Which signals appear most often in low-scoring calls?"
  • "Compare Monday vs Friday performance"

Charts

Chat can generate charts inline:

  • Bar charts, line charts, area charts
  • Pie charts for distributions
  • Metric cards for KPIs

Capabilities

  • Query across all your interaction data
  • Filter by date, agent, signal, score, and more
  • Get full interaction details including transcripts
  • Create scheduled reports from any query

Using AI tools?

If you use Claude Desktop, Cursor, or another MCP-aware client, you can query Compass data directly through the MCP Server — search calls, compare evaluations, detect trends, and explore signals without leaving your workflow.